For You-Nique’ Enter-Natural Goods and Services
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase. (Provided via your PayPal purchase)
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com and (626) 483-4115.
Only regular priced items may be refunded. Sale items cannot be refunded. A store credit may be issued depending on circumstances.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item via USPS – Certified Return Receipt to: You-Nique’ Enter-Natural, 411 E. Huntington Dr. #107-113, Arcadia, CA 91006.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product via USPS – Certified Return Receipt to: You-Nique’ Enter-Natural, 411 E. Huntington Dr. #107-113, Arcadia, CA 91006.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary (unless you specify a particular carrier service as a delivery option (additional fees may be incurred)
If you are returning more expensive items, you may consider using a tracking label shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item (USPS – Certified Return Receipt, FEDEX, UPS or other qualified shipping agent are suggested).
Contact us at email@example.com or (626) 483-4115 for questions related to refunds and returns.
Thank you for your business and ~Welcome To The Realm of You-Nique’ Enter-Natural~ Where We Bring forth THE NATURAL In YOU!